Michigan Rental (“Michigan Rental,” “we,” “our,” or “us”) is committed to protecting the privacy and security of individuals who visit our website, browse our rental properties, submit inquiries, join waitlists, request maintenance, or access our secure payment portal.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

We value transparency, responsible data handling, and secure property management operations.

1. Information We Collect

We collect information in three primary ways: information you provide directly, information collected automatically, and information processed through third-party service providers.

A. Information You Provide to Us

This may include:

Property Inquiries & Waitlist Requests

Name

Email address

Phone number

Current address (if provided)

Desired property or unit

Move-in timeframe

Additional information you choose to share

Maintenance Requests

Name

Property address/unit number

Contact information

Description of issue

Photos or attachments (if submitted)

General Contact Forms

Name

Email address

Phone number (optional)

Message details

Payment Portal Access

Michigan Rental uses a secure external payment portal for rent payments and related transactions.

Basic identifying information may be required to access the portal.

Payment details (such as bank or card information) are processed securely by our third-party payment provider.

We do not store full payment card numbers on our website.

B. Information Automatically Collected

When you visit our website, we may collect:

IP address

Browser type and device information

Cookies and similar tracking technologies

Pages viewed and time spent on site

Referral sources

Interaction patterns

This data is used strictly for improving user experience, website functionality, and property browsing performance.

C. Information From Third-Party Providers

We may use third-party tools for:

Website hosting

Secure payment processing

Form processing and communications

Analytics and performance monitoring

These providers may process limited data in accordance with their own privacy policies and are required to maintain appropriate security safeguards.

2. How We Use Your Information

We use your information only for legitimate property management and operational purposes.

A. Property Management & Leasing

Respond to rental inquiries

Manage waitlists

Communicate about available units

Coordinate property showings

B. Tenant Support

Process maintenance requests

Communicate regarding repairs

Manage lease-related matters

C. Secure Payment Processing

Provide access to the external payment portal

Confirm transactions

Maintain internal payment records

D. Website Improvement

Improve browsing experience

Optimize property listings

Enhance website functionality

E. Legal & Compliance

Maintain lease records

Comply with applicable housing laws and regulations

Protect against fraud or misuse

We do not sell your personal information.

3. How We Share Information

We share information only when necessary and only with trusted parties, including:

Secure payment processors

Website hosting providers

Maintenance or property management contractors (when necessary to complete service requests)

Legal authorities when required by law

All data is handled confidentially and securely.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website performance

Understand visitor behavior

Enhance usability

Browsing data is used strictly for user experience improvements and internal analytics.

You may control cookie preferences through your browser settings.

5. Data Retention

We retain information only as long as necessary to:

Manage rental inquiries and tenant relationships

Maintain required lease and financial records

Meet legal or regulatory requirements

You may request deletion of your data where applicable by contacting us.

6. Security

We use industry-standard security measures to protect your information, including:

Encrypted communications (SSL)

Secure hosting environments

Limited internal access to personal data

Secure external payment processing

While no online system is 100% secure, we take reasonable steps to safeguard your information.

7. Your Rights

Depending on your location, you may have rights to:

Access your personal data

Request correction of inaccurate information

Request deletion of your data

Opt out of non-essential communications

To submit a request, contact:

ZMichiganRental@gmail.com

(989) 220-9969

We will respond in a timely and respectful manner.

8. Children’s Privacy

Our services are not directed to individuals under 18.
We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to external platforms, including our secure payment portal.
We are not responsible for the privacy practices of third-party websites.

10. International Users

Our services are intended for users within the United States.
If you access our website from outside the U.S., your information may be processed in the United States.

11. Updates to This Policy

We may update this Privacy Policy as our operations evolve.
The “Last Updated” date will reflect the most current version.

12. Contact Information

Michigan Rental
428 S 1st Street, #1
Ann Arbor, MI 48103
(989) 220-9969
ZMichiganRental@gmail.com